Austlink Help Centre


Jiwa Sales Orders - Back Order Release via New Snapshot

The are a number of ways in which back orders can be filled in Jiwa.

  • Process Back Orders
  • Manual Back Order Mode using New Snapshot
  • Manual Back Order Release


In this article we will be looking at how to fill back orders using a snap shot when your back order mode is set to Manual.


Back Order Mode

In order to fill back orders via a new snap shot the Backorder Mode on your sales order must  be set to Manual.

Your sales order must also have a status of Processed this applicable to both Invoice and Active orders.



Once stock has been received return to your sales order form and load the sales order you wish to supply.

From the menu ribbon select New > New Snapshot


At the Manual BackOrder Mode prompt select Yes


A new snapshot is created and the This Del. field is enabled for you to enter the quantity you want to supply.



Enter in the quantity to be delivered Save and Process your delivery.


This video is best seen on the full screen. Just click on the icon at the bottom right of the video (see image below).

To exit full screen just press escape 



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