Austlink Help Centre

Follow

Jiwa Debtors - Reversing Debtor Payments

In this article we will be looking at how to reverse a Debtor payment.

In the following example the payment of $500 has been been applied to the wrong debtor account so we need to reverse the entry. 

 

Step 1: Unallocate Your Duplicate Payment

To begin lets unallocate the payment from the invoices it has been applied to.

This step is not required if the payment has not been allocated.

Next to the payment click on the lookup icon to activate the Debtor Payments & Allocations form

In the Debtor Payments & Allocations form you can see the payment has been allocated to the first 2 invoices.

To unallocate the payment simply enter in zero in the This Allocation Amount field against the relevant invoices, or single left click on the Un-Allocated Amount against each transaction.

Once you have unallocated the payment select OK to exit from the screen.

Your payment is now unallocated

Save your changes

 

Step 2: Reverse Your Debtor Payment

Your Debtor payment can be reversed using either the Cash Book Receipts or Payments form, in this example we will use the Cash Book Payments form to reverse our payment.

If you use the Receipts form (which can be accessed via the Transactions tab in Debtor Maintenance) make sure you enter a negative value in the Home Amount field.

Select Cashbook > Payment

Create a new Cash Book Payment batch

Search for your Debtor by clicking on the first lookup icon next to the Debtor/Creditor field

 

Complete the transaction details then allocate your reversal to the original payment

Save your allocation

Save and Activate your cash book payment batch

The payment has now been reversed and the reversal allocated to the original payment. 

For further details on using the Cash Book Payments form please refer to the article Jiwa GL - Cash Book Payments
 
 
 
 
 

This video is best seen on the full screen. Just click on the icon at the bottom right of the video (see image below).

To exit full screen just press escape 

 

VideoFullScreen.jpg

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

This entire document, including design, text, videos,graphics, and photographs are Copyright © 2014 Austlink Plus Pty Ltd, All Rights Reserved.
No part of this document may be reproduced in any way or by any means for commercial or any other purposes, without prior written permission of Austlink Plus Pty Ltd. Use of any data for the purpose of creating promotional materials or producing a printed or electronic catalog of any kind is expressly forbidden without prior written permission of Austlink Plus Pty Ltd.

Powered by Zendesk