Austlink Help Centre


Outlook 2013 - Configure using the Configuration Tool

You first need to download the tool specific to your setup. To do this you will need to refer to the first part of this article:


Once you have got the correct tool follow on from here:

Open the outlook tool and enter in a Profile name of "AustlinkCloud" and enter in your email address.

Now open up Outlook. You will be asked to choose a profile. "AustlinkCloud" will already be selected.


You will also be asked for your credentials. Enter in your email address and password.


Outlook will now open and start to connect to the Microsoft Exchange server.

Within a minute or so you will receive the following message


Tick "Don't ask me about this website again and select "Allow"

You will also get the following message. Select use recommended settings


Once you press Accept you may get the following User Account Control request for administrator credentials. Note if you cannot complete this step don't worry too much about this.


Now when you are in Outlook select File from the menu and Info. Select Account Settings.


Click on your email address and select the "Change" button

Tick "Use Cached Exchange Mode" and move the slider to the 6 month mark.



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